8 Tips for Mastering Email Communication
1) Respond within 24 hours. Whether it’s a quick response, or you need time to think it over, get in the habit of quickly responding to emails. A recent study by MailTime found that though 52% of people who send a work-related email expect a reply within 12-24 hours, nearly 60% wait at least two days to reply. Need time to think of a response? No problem. Respond and let them know you’re aware of the request and are looking into it. Use a tool such as Gmail’s Boomerang to schedule the email to be sent back to you within a specific time frame so that you don't lose track of the need for a response. 2) Keep it short and sweet. “The most valuable of all talents is that of never using two words when one will do." — Thomas Jefferson One of our founding fathers said it more than 200 years ago, and we’ll say it again today. There are few exceptions to the rule that writing can’t be made better by making it shorter. If you have numerous requests that need to be addresse